Cookie Policy
Which cookies we use, what they do, how long they last — and why you do not see a cookie consent banner.
This policy explains which cookies we use on mentorivo.com and in the application dashboard, what they do and how long they are kept.
1. What a cookie is
A cookie is a small text file saved to your browser when you visit a website. Your browser sends it back on subsequent requests, which lets the site recognise you as the same visitor.
Cookies can be session cookies (deleted when the browser closes) or persistent (kept for a set period), and they can belong to the site you are visiting (first party) or to another organisation (third party).
2. The cookies we use
The list below is complete. All of them are first-party cookies — written by mentorivo.com and sent to no other company.
| Cookie | Purpose | Type | Duration |
|---|---|---|---|
| mentorivo_at | Session access token. Proves on every request that you are signed in. | Strictly necessary | 15 minutes |
| mentorivo_rt | Refresh token. Silently continues your session when the access token expires, so you do not have to sign in again. | Strictly necessary | 7 days |
| mentorivo_ws | Active workspace. Remembers which workspace you are in when you have more than one. | Strictly necessary | 30 days |
| NEXT_LOCALE | Your interface language preference. | Functional | Up to 1 year |
| mentorivo_bs | Session for the internal management panel only. Never written on the customer side. | Strictly necessary | 30 minutes |
The session cookies (mentorivo_at, mentorivo_rt) are written HttpOnly: no JavaScript on the page can read them. All are marked Secure, so they travel only over an encrypted connection.
The absolute lifetime of a session is 30 days. Even with regular use of your refresh token, the session ends after that period and you must sign in again.
3. What we keep in browser storage
A few items are not cookies but live in your browser in a similar way. They are never SENT to the server; they are the interface's own memory.
| Item | What it does |
|---|---|
| Last activity time | Shared between tabs, so the idle timeout of your session is calculated correctly. |
| Last used ad identity | So the campaign wizard does not ask you to pick the same publishing identity again for the same account. |
| Watched generation jobs | So a creative generation in progress is not lost when the page reloads. |
Clearing your browser's site data removes these too; the service keeps working, only these small conveniences reset.
4. What we do not use
Most cookie policies do not have a section like this, but the absence of something is information too.
- We use no third-party analytics tool, Google Analytics included.
- There is no Meta pixel, TikTok pixel or similar advertising tracking code on the site.
- We write no third-party cookie that follows you across sites.
- Fonts are served from our own servers; opening the page sends no request to Google.
- We do not build advertising targeting profiles.
The only functional cookie we use is the language preference. Every other cookie is required by the session itself.
5. Why there is no consent banner
The legislation accepts that cookies strictly necessary to deliver a service do not require prior consent; informing you is enough. All of our cookies fall in that category — and the language cookie is written only when you change the language yourself.
If we ever start using analytics or marketing cookies, we will enable them only with your explicit consent, through a consent surface that offers a genuine choice. This policy will be updated on that day.
6. How to manage cookies
You can delete or block cookies from your browser settings, usually under “Privacy and security”.
Signing out removes all session cookies, both from your browser and on the server.
7. Changes to this policy
This page is updated whenever our cookie inventory changes. The version number and effective date appear at the top of the page.
8. Contact
For questions about cookies write to info@mekjoy.com. For your rights regarding the processing of your data, see the Data Protection Notice.